Fewer arguments at the counter. More cars out and paid for.
PraticOS is the work order app for auto repair shops that takes paperwork off your day. Cars check in with photos, customers approve quotes by link and you always know who still owes you.
Illustrative image.
- Customer
- Julia Parker
- Vehicle
- Honda Civic 2015 · 7KLM482
- Service
- Front brake pads and rotors
- Total
- $420.00
Approved by customer
- Start free
- iPhone and Android
- Customers approve without installing anything
From drop-off to pickup, nothing forgotten
The car comes in with photos, the customer approves and you get paid, with no chasing paper.
Say the job. AI builds the work order.
On New order, tap Speak and say “Juliana's Onix, oil change and alignment”, or take a photo of the license plate. The AI fills in the customer, vehicle, services and parts with your catalog prices. You check it and save.
- Everything the AI filled in is marked with ✦, and you can undo it
- Fix it by speaking: “the alignment is 100”
- Searching by plate brings up the car's past work orders
Show how the car arrived
Before anyone works on the car, record how it arrived. The vehicle intake checklist comes ready to use and you can adjust the items.
- Photos of the body and any damage
- Mileage, fuel level and warning lights on the dashboard
- Belongings left in the vehicle
Let the customer approve by link
The customer opens the work order in a browser, nothing to install. They see photos, parts and labor, approve it and leave comments.
- Customer approval kept on hand in case of any doubt
- Customers follow progress without calling
- Work order PDF to print or send
Hand over the car and get paid
Get paid in full or in parts, with a discount if needed. The Financial tab shows who still owes you, and you can send the customer a payment request.
- Payment in parts and discount on the same work order
- Monthly report of what came in
- Everyone who still owes you, in one list
The money your shop loses without noticing
It's rarely a lack of work. It's the quote buried in a text thread, the part that never made it onto the bill and the scratch nobody photographed.
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Quotes lost in the chat
The price was on a sticky note or somewhere in a message thread. The customer comes back and nobody remembers what was agreed.
The customer approves by link, with services and parts right there. What was agreed stays on hand.
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Parts used but never billed
The part went into the car but not onto the bill. At the end of the month the gap shows up in the cash count.
Parts and labor go in with prices and the total adds up on the spot. You bill everything you used.
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The scratch that was already there
A customer complains about damage the car already had when it arrived, and you have nothing to show.
Body photos, mileage, fuel and dashboard lights, before anyone touches the car. You can show how it came in.
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Diagnosing from scratch, again
The car comes back and nobody knows what was replaced last time.
Type the plate and see every job done on that car. Less time diagnosing twice.
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The phone ringing all day
“Is it ready yet?” Every call pulls a mechanic out from under a car.
The customer opens the link and sees the status, photos and prices without calling. You stay on the job.
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Closing the month without knowing what came in
Cash, card and IOUs in the same notebook. Nobody knows who still owes you.
See who still owes you and what came in this month, even with partial payments.
PraticOS speaks your trade's language
Pick your trade and the app is ready your way: vehicle at the auto shop, device at the phone repair shop, equipment in HVAC. Find yours:
Illustrative images.
Before you try it in your shop
Still have a question? Send us an email: the PraticOS team answers it.
Do I have to pay to use it?
Not to get started. You can use it free, with no limit on work orders or customers. The free plan has a monthly limit on photos and AI use, and one checklist template. Paid plans, with more of each and a team, are available in the app.
Does it work for body shops, dent repair and car washes?
Yes. It works for auto repair, body and paint, dent repair and car washes. The app speaks your trade: vehicle, license plate, make.
Can I see what was already done on a car?
Yes. Type the license plate in the work order search and every order for that vehicle shows up, with services, parts and photos.
Can my mechanics use it on their own phones?
If someone works with you, yes. Tap the profile button at the top of Home, go to Team and invite them with a code sent over WhatsApp, and they use the app on their own phone with a role, such as technician or manager. Inviting someone needs a paid plan, purchased inside the app.
Does the customer need to install an app?
No. They get a link, open it in their phone's browser and see the work order with photos and prices. They approve the quote and leave comments right there.
Download it and open your first order today.
Start free. Paid plans available in the app.
Questions? praticos@rafsoft.com.br FAQ