Every asset under control, every job backed by proof.
PraticOS is the asset maintenance app for teams that have to prove their work to the customer. Check each asset's history, back up preventive and corrective work with checklists and photos and send it all by link.
Illustrative image.
- Customer
- Green Valley Metalworks
- Asset
- GEN-004 · 180 kVA generator
- Run hours
- 4,320 h
- Total
- $780.00
Approved by customer
- Start free
- iPhone and Android
- Customers approve without installing anything
From request to customer report
Every intervention is documented and ready to show the customer.
Say the job and AI builds the order
Tap Speak and say something like: “Vale Verde Metalworks, generator GER-004, preventive service with oil and filter change”. Or take a photo of a written request. The AI fills in customer, asset, services and parts with your catalog prices and marks what it filled with ✦.
- Asset with tag, manufacturer, serial number, location and category
- Fix it by voice: “the filter is 180”
- Nothing is saved until you check it
Keep the week under control
Set a date and time on each order. It shows up on the Schedule on that day, and your phone reminds you before the visit.
- Preventive and corrective on one schedule
- Daily summary at 9am, if you want it
- Reminder for quotes with no answer for 7 days
Work from a checklist
Build a checklist for each type of equipment and use it on every visit. Check off items, note readings and take before and after photos.
- Check, note and photograph every item
- Readings and notes saved on the order
- The same standard on every visit
Send the report as a link
The customer opens the order in a browser, nothing to install. They see photos and the checklist, approve extra parts and leave comments.
- Customer approval kept with the job
- PDF with a page per checklist
- Total and balance due at a glance
Where asset maintenance loses control and money
The technician knows what they did. The cost is in what goes unproven: the preventive visit, the asset's history and the replaced part nobody billed.
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A spreadsheet nobody updates
The customer's assets live in a spreadsheet with three different versions.
One record per asset: tag, manufacturer, serial number, location, install date and warranty.
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Preventive work with no proof
At contract renewal, the customer asks whether the preventive visits really happened.
Go into renewal with proof: checklist, photos and a PDF for every visit.
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Diagnosis with no history
The technician walks up to the compressor without knowing what was already replaced.
Look up the asset or serial number and see past interventions, with parts and photos.
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Next service date in someone's head
Nobody remembers when that generator was last serviced.
Check the last service and run hours, set the next visit and get a phone reminder.
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Out-of-scope parts with no approval
The belt was worn, the technician replaced it and the customer disputes the charge.
The customer approves the price by link before the swap.
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Month end with no numbers
Contracts, callouts and parts tracked in different places. Nobody knows what came in.
Know what came in, what's still due and from whom.
PraticOS speaks your trade's language
Pick your trade and the app is ready your way: vehicle at the auto shop, device at the phone repair shop, equipment in HVAC. Find yours:
Illustrative images.
What maintenance managers ask us
If your question isn't here, write to us. The PraticOS team answers it.
Do I have to pay to use it?
You can start free, with no limit on work orders or customers. The free plan has a monthly limit on photos and AI use, and one checklist template. Paid plans, subscribed in the app, raise those limits and unlock your team.
Is PraticOS a CMMS?
It covers day-to-day maintenance: asset records, preventive and corrective work orders, checklists, photos, scheduling and customer approval. It doesn't generate preventive visits by calendar or run hours on its own — each visit is a work order you schedule.
Does it work for generators, fleets and commercial kitchens?
Yes. The segment covers industrial equipment, generators and UPS, commercial HVAC, vehicles and fleets, medical equipment and commercial kitchens.
Can my technicians use it on their own phones?
Yes. If someone works with you, tap the profile button at the top of Home and go to Team: the invite goes out as a code over WhatsApp, and each person signs in on their own phone. The free plan is for one person; to add more people, subscribe to a paid plan inside the app.
Does the customer need to install an app?
No. They get a link, open it in their phone's browser and see the work order with photos, checklist and prices. They approve the quote and leave comments right there.
Download it and open your first order today.
Start free. Paid plans available in the app.
Questions? praticos@rafsoft.com.br FAQ